Walmart Return Hours: 7am – 10pm For Most Locations

There are times you may find yourself dissatisfied with your Walmart purchase, and need to make a return. Whether the product you bought came in the wrong size, turned out to be defective, or you simply changed your mind, you can opt to return it back to the store. You can do so easily by visiting the customer service desk at any of Walmart’s physical store locations.

However, it’s important to know the hours of operation during which returns are allowed. Scroll below for all the information.

What Are Walmart’s Return Hours?

Walmart accepts returns during regular store hours, which is between 7am to 10pm for most Walmart locations. The opening and closing time may vary slightly on Sundays for some locations. It’s important to double check your store’s hours before heading over to make a return.

There are no separate open/close hours for returns.

Updated Information for 2024

Walmart accepts returns during normal business hours, which are between 6 AM to 11PM. However, it’s a good idea to plan to make a return about two hours or so before the store’s closing hours. That way, you have more than enough time to handle the return and ensure staff is available to help your return process.

Having said that, some Walmart stores may have different return hours. So, it’s a good idea to contact your local Walmart and ask what its return hours are. If you can’t find your store’s contact information, head to the Walmart website or your Walmart app.

On the website’s home page, in the upper left corner, you’ll see a button that you can click. Click the button, and a dropdown menu will appear. Choose your local Walmart by location. Click on the location, and a new window will appear. There, you’ll find the regular store hours and hours for other departments, such as the pharmacy. If the store’s return hours are different, that information will be provided in the same space.

What is the Time Limit for Returns?

Walmart’s return policy says that most items can be returned within 90 days after purchase. The same rule applies to purchases made online.

However, there are some exceptions. For instance, items purchased from the Walmart Marketplace have a return limit of 30 days, and items such as wireless phones have a 14-day return window.

Can You Return an Opened Item to Walmart?

It depends. Some opened items can be returned, and others can’t. For instance, trading cards cannot be returned to the store, whether they’re opened or unopened. It’s best to call your local Walmart to ask about their return policy for your specific item.

How To Return Products At Walmart

You should visit the customer service desk at your local Walmart to make any returns you like. Returns can also be made using the Walmart app or the brand’s website for online purchases at any time of the day.

Walmart now also allows customers to return products online that they bought in-store. To do so, you need to simply upload the transaction number on your receipt on Walmart’s website. Walmart then schedules a free pickup from your address, and you can receive a refund from the comfort of your own home.

How Long After Purchase Can You Return Walmart Products?

Walmart offers a pretty generous return policy for its customers. You are allowed to exchange or return a product within 90 days of purchase even if you lose the receipt. However, you may not be able to make returns online without a receipt, and may need to visit the customer desk in-store for assistance.

Walmart’s Return Hours Explained

Walmart allows customers to make returns using a number of methods. You can visit the customer service desk in-stores between 7am and 10pm or 11pm depending on the schedule of your local store, or file for an online return at any time of the day. The store offers a generous return policy and allows customers to exchange or return products within 90 days of purchase hassle-free.